Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered video search services
• Process video uploads and generate search embeddings
• Respond to your requests and provide customer support
• Send administrative and marketing communications
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and regular security assessments.

5. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request export of your data
• Opt-out: Opt out of the sale of personal information

To exercise these rights, contact us at privacy@raresift.com or use our GDPR portal.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings or our cookie consent banner.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Video data and search history may be retained for service improvement purposes unless you request deletion.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.